Atlantic Institute Terms of Service/Use

These terms were last modified on November 24, 2025.

 

1. Introduction

Welcome to Aromatic Elements, LLC DBA the Atlantic Institute of Aromatherapy (“we,” “our,” or “us”). By accessing or using our website (the “Services”), you are bound by these Terms of Service (“Terms”).

Please read these Terms carefully before using atlanticinstitute.com (“the Site”). If you do not agree to these Terms of Use, you should not access or use our Services.

By accessing or using the Site in any manner, including, but not limited to, visiting or browsing the Site, purchasing from the Site, or contributing content or other materials to the Site, you agree to be bound by these Terms and Conditions.

2. Eligibility

You must be at least 18 years old to use our Services.

 

3. Account Registration

3.1 Creating an Account

You may be required to register for an account to access features of our Services. When creating an account, you must provide accurate and complete details and update such information to keep it accurate and current. Accounts are not to be shared, and multiple users may not access an account. Individual courses, awards, and accounts cannot be transferred to another person or name. If you are purchasing a course for a friend, family member, employee, or any other individual, we suggest either having them set up their own account and making the payment there for them or contact us for other options.

3.2 Account Security

You are responsible for protecting your account and any login credentials. You must notify us if you suspect any unauthorized use of your account.

 

4. User Responsibilities

4.1 Acceptable Use

When using Services, you agree not to:

• Violate any law, regulation, or third-party rights
• Use the Services for any illegal purpose
• Upload or transmit viruses, malware, or other malicious code
• Interfere with the integrity of the Services
• Engage in activities that could harm, disable, or overburden the Services

4.2 User Content

You are responsible for any content you submit, post, or display through our Services (“User Content”). By submitting User Content, you give us a worldwide, royalty-free license to use, reproduce, modify, translate, etc.

 

5. Intellectual Property Rights

5.1 Our Intellectual Property

All features, content, educational material, products (both virtual and physical), and functionality of our Services, such as text, graphics, logos, icons, images, audio clips, downloads, software, and the compilation thereof, are owned by us, our licensors, or other providers and are protected under copyright, trademark, and other intellectual property laws.  All rights are reserved.

You may not reproduce this material in any way and are prohibited from copying, distributing, transmitting, sharing, displaying, publishing, selling, licensing or modifying anything, whether by digital or physical without our written consent.  Any unauthorized use of our materials will constitute infringement of copyright.

With written permission, links to articles, blogs, infographics and other public resources on our TisserandInstitute.org website, or quotes from therein, may be included on your website, newsletter or other offering, so long as credit is given, a link to the original article is provided and the purpose of the website/offering is not to sell or promote a product, or endorse a brand. In addition, our articles or blogs may be translated into other languages, as long as the above conditions are met. Information that is only accessible with a secure account should not be shared publicly, including information in databases and learning platform— including, but not limited to, all course materials and our Materia Aromatica Profiles. 

You may “share” our information through the share buttons on our site, which automatically attribute the information to Atlantic Institute of Aromatherapy | Aromatic Elements, LLC, and this site.

Social Media:

Links to articles, blogs, and other resources on our website may be shared on social media for the purpose of education, as long as they’re not used in conjunction with the promotion of a product or to endorse a brand. Posts and shared articles from our official social media pages may be shared freely by using official ‘share’ functions, where the Atlantic Institute page name is retained. 

5.2 License to Use

We give you a limited, non-exclusive, and revocable license to use our Services for only your personal, non-commercial use. Absolutely NO PART of our copyrighted publications or materials may be copied in any way, or shared with anyone not already owning the material, NOR can any of the material be adapted for teaching.

 

6. Third-Party Services

We do not control and assume no responsibility for the features, content, privacy policies, or practices of any third-party websites.

 

7. Refund Policy

Our products are non-refundable due to copyright.  We offer a replacement for physical goods damaged in transit only. However, in the case of an accidental purchase, we will refund your payment in full if you request a refund immediately after purchase. At the time of refund, you will lose access to all virtual materials, and any physical products will not be shipped.

Refund requests should be sent by email to in**@***************te.com or through the form on our Contact page.

If a refund is granted, the refund will be issued within 48 hours of your approved request and issued directly to the credit card you used to make the purchase. Refund transactions usually take 3-5 business days to appear on your statement, though actual time is determined by your banking institution.

Please note that non-completion of any course material or assessments is not grounds for a refund claim. 

 

8. Payment Methods

We’re as worried about your online safety as we are about you using essential oils safely.

For that reason, we prefer to have your actual payment handled by a site that’s set up for serious security.  We’re secure, but our Third-Party processors like Stripe and PayPal are more secure.  Through them, we gladly accept various payment methods like Visa, Mastercard, and Discover credit cards. You do not have to have a PayPal account in order to pay by credit card through their system.  When you check out on our site, you will be redirected to the PayPal or Stripe site, where you can be assured that the security is at the utmost level.

After payment, you will be directed back to our site, and it will show that your order has been placed.  You will also receive an email confirmation of the order and payment.  

 

9. Orders/Shipping

Most of our products are virtual, and if you experience any errors or problems, please contact us immediately so that we may resolve the issue. If you are purchasing a course for a friend, family member, employee, or any other individual, we suggest having a written agreement in place between the payee and the learner, as courses cannot be transferred or refunded due to conflict, employment termination, or other unforeseen circumstances.

Orders of physical products:

In the event that we’ve made an error in packing your order, we will correct it in a timely fashion.  Timely means as quickly as we shipped your order to begin with. We will be responsible for any shipping in this case.

At this time, we only ship through USPS Priority Mail.  You will receive a tracking number for your package.

For any international orders, the customer is responsible for getting the package through customs and paying any duties or taxes that apply. We reserve the right not to ship to certain countries. We cannot guarantee safe delivery or be held liable for orders shipped outside of the United States in the event of damages, missing or delayed shipments, customs duties, or clearance, etc.

 

10. Disclaimers

10.1 “As Is” and “As Available”

Our Services are provided on an “as is” and “as available” basis. We do not offer warranties of any kind, either express or implied.

10.2 No Guarantees

We do not guarantee that (i) Services will function uninterrupted, (ii) errors will be corrected promptly, or (iii) Services will meet your requirements.

10.3 General Site Disclaimer

The information on this site is not intended to be a substitute for medical advice, diagnosis, or treatment, and is for educational and informational purposes only. When incorporating any complementary alternative therapy into your health care regimen, always seek the advice of your medical doctor or qualified healthcare provider, and watch for any possible interactions or side effects. Statements made on this site have not been evaluated by the FDA (U.S. Food & Drug Administration). ** If you use any of the information from our website, you agree to all our Terms and Conditions.

 

11. Limitation of Liability

Aromatic Elements, LLC DBA the Atlantic Institute of Aromatherapy shall not bear responsibility for any indirect, consequential, incidental, special, or punitive damages under any circumstances. This includes without limitation, loss of income, profits, or data; damage to business reputation or goodwill; the cost of replacement products or services; or any harm resulting from: (i) your utilization of or inability to utilize our Services; (ii) actions, content, information, or data of third parties that interact with our Services; or (iii) any unauthorized manipulation of, access to, or alteration of your content, submissions, transmissions, or similar materials through the Services.

Our intention is to provide you with up-to-date information concerning the uses of essential oils and plant extracts for the health and well-being of body, mind, and spirit as it is currently being practiced. Much of the information in our material is based on various published sources, including scientific and clinical research. There is no warranty made regarding the completeness of, or the accuracy of, this publicly available information. The material in this course is not intended to replace the advice of attention of the proper health care professionals, direct their behavior, or replace their independent professional judgment.

Our content contains detailed information about customary precautions you will want to remember in use. Therefore, the Atlantic Institute of Aromatherapy and its owners, current or future instructors, tutors, and any others accept NO responsibility for any problems experienced by you or anyone you may treat arising out of experimentation with the methods of aromatherapy described, provided on its website, online training platform, or any other media.

Any applications of the suggestions set forth are at your own discretion and risk.

 

12. Affiliates

Atlantic Institute of Aromatherapy has two kinds of affiliation.

1)  We may affiliate for products that fall within our realm but not our actual stock (for instance, book recommendations).  We only recommend those products we’ve found highly valuable.

2)  We have affiliates who are in areas similar to ours.  These affiliates are hand-picked due to their care about proper use and safety.  At any time, if you witness one of our affiliates giving unsafe suggestions, please take a screenshot and inform us immediately.

For our affiliates:  You may not suggest any improper usage.  If you are proven by screenshot to be imparting unsafe usage, your affiliate membership will be terminated immediately, and all unpaid commissions will be forfeited. You know it happens.  Someone skirts terms, and they have to be changed to adjust.  We reserve the right to change these terms.  We encourage you to review these terms periodically.  If you don’t agree with the terms, don’t use the Site.

 

13. Indemnification

By using our Services, you accept responsibility to protect, defend, and exempt Aromatic Elements, LLC DBA the Atlantic Institute of Aromatherapy from liability in connection with any actions, demands, proceedings, costs, charges, penalties, and expenditures (including but not limited to attorneys’ fees, legal costs, professional consultant fees, and other business expenses) that arise from: (i) your utilization of the Services; (ii) any breach or non-compliance with any provision of these Terms; (iii) any allegation that content submitted by you infringes upon, misappropriates, or otherwise violates the intellectual property rights, privacy rights, publicity rights, confidentiality rights, or other legal rights of any third party; or (iv) any activity conducted through your account, whether by you or by any other person accessing the Services with your permission.

 

14. Changes to Terms

Aromatic Elements, LLC DBA the Atlantic Institute of Aromatherapy retains the authority to periodically update, alter, or substitute any portion of these Terms as business needs evolve. For substantial revisions, we will notify users at least [number] days before implementing the revised Terms. The assessment of whether a particular modification qualifies as substantial shall be made exclusively by Aromatic Elements, LLC DBA the Atlantic Institute of Aromatherapy, based on internal evaluation criteria. Continued use of our Services following any modification, regardless of whether notification was provided, indicates your acceptance of the updated Terms.

 

15. Termination

15.1 Termination by You

You may terminate these Terms at any time by discontinuing use of our Services and closing your account.

15.2 Termination by Us

Aromatic Elements, LLC DBA the Atlantic Institute of Aromatherapy maintains the unrestricted authority to discontinue, revoke, or restrict your ability to access the Services at any time, effective instantly, with no obligation to provide advance notification or explanation, and without incurring any financial or legal responsibility to you.

We may terminate your access to the Site without notice if our security or brand is at risk.  In the event that you have been banned from our site, you may contact us in an attempt to resolve the matter.

We highly encourage you to know your username and password, as banning happens most often from repeated attempts to log in with incorrect credentials.

 

16. Governing Law

This Agreement is governed by the laws of South Carolina, USA, regardless of conflict of law principles.

 

17. Dispute Resolution

17.1 Informal Resolution

Before pursuing formal legal action for disagreements connected to this Agreement, both parties commit to seeking an amicable solution through direct communication.

17.2 Arbitration

Should direct negotiations fail, all unresolved conflicts must proceed to binding arbitration under the arbitration protocol in South Carolina, USA.

 

18. Severability

Should a court determine any section of this Agreement to be legally deficient or impossible to enforce, that specific portion will be revised to maintain its original purpose as closely as legally permissible. The validity and enforceability of all other sections will not be affected and shall persist with their complete legal Authority.

 

19. Entire Agreement

This Agreement is the complete and exclusive statement of mutual comprehension between the parties concerning the Services, replacing and nullifying any previous written documents, verbal arrangements, discussions, understandings, or communications addressing the same subject matter.

 

20. Contact Information

If you have any questions or concerns about these Terms, please Contact Us at:

ATLANTIC INSTITUTE OF AROMATHERAPY

P.O. BOX 22

SAINT MATTHEWS, SC 29135

in**@***************te.com

 

Your continued access to or use of the Services signifies your confirmation that you have reviewed, comprehended, and consented to the conditions outlined in this Agreement. This acceptance creates a legally binding obligation to adhere to all stipulations contained herein.

 

Last Updated On 02-Dec-2025

Effective Date 01-Dec-2025 This Privacy Policy describes the policies of Atlantic Institute of Aromatherapy, PO Box 22, St. Matthews, South Carolina 29135, United States of America, email: in**@***************te.com, phone: 803-378-3220, on the collection, use, and disclosure of your information that we collect when you use our website ( https://atlanticinstitute.com ) (the “Service”). By accessing or using the Service, you are consenting to the collection, use, and disclosure of your information in accordance with this Privacy Policy. If you do not consent to the same, please do not access or use the Service.

We may modify this Privacy Policy at any time without any prior notice to you, and will post the revised Privacy Policy on the Service. The revised Policy will be effective 180 days from when the revised Policy is posted in the Service, and your continued access or use of the Service after such time will constitute your acceptance of the revised Privacy Policy. We therefore recommend that you periodically review this page.

Information We Collect:

We will collect and process the following personal information about you:

• Name
• Email
• Mobile
• Address
• Payment Info

How We Collect Your Information:

We collect/receive information about you in the following manner:

• When a user fills up the registration form or otherwise submits personal information
• Interacts with the website
• From public sources

How We Use Your Information:

We will use the information that we collect about you for the following purposes:

• Marketing/ Promotional
• Creating user account
• Testimonials
• Customer feedback collection
• Enforce T&C
• Processing payment
• Support
• Administration info
• Targeted advertising
• Manage customer order
• Site protection
• Dispute resolution
• Manage user account

If we want to use your information for any other purpose, we will ask you for consent and will use your information only on receiving your consent and then, only for the purpose(s) for which consent was granted, unless we are required to do otherwise by law.

How We Share Your Information:

We will not transfer your personal information to any third party without seeking your consent, except in limited circumstances as described below:

• Analytics
• Our own marketing (per your signup for our email)

We require such third parties to use the personal information we transfer to them only for the purpose for which it was transferred and not to retain it for longer than is required for fulfilling the said purpose.

We may also disclose your personal information for the following: (1) to comply with applicable law, regulation, court order, or other legal process; (2) to enforce your agreements with us, including this Privacy Policy; or (3) to respond to claims that your use of the Service violates any third-party rights. If the Service or our company is merged with or acquired by another company, your information will be one of the assets that is transferred to the new owner.

Retention Of Your Information:

We will retain your personal information with us for 90 days to 2 years after users terminate their accounts or for as long as we need it to fulfill the purposes for which it was collected, as detailed in this Privacy Policy. We may need to retain certain information for longer periods, such as record-keeping / reporting in accordance with applicable law or for other legitimate reasons like enforcement of legal rights, fraud prevention, etc. Residual anonymous information and aggregate information, neither of which identifies you (directly or indirectly), may be stored indefinitely.

Your Rights:

Depending on the law that applies, you may have a right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you provided to us to process your data, a right to lodge a complaint with a statutory authority and such other rights as may be relevant under applicable laws. To exercise these rights, you can write to us at in**@***************te.com. We will respond to your request in accordance with applicable law.

You may opt out of direct marketing communications or the profiling we carry out for marketing purposes by writing to us at in**@***************te.com.

Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.

Cookies Etc.

To learn more about how we use these and your choices in relation to these tracking technologies, please refer to our Cookie Policy.

Security:

The security of your information is important to us, and we will use reasonable security measures to prevent the loss, misuse, or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security, and consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.

Third Party Links & Use Of Your Information:

Our Service may contain links to other websites that are not operated by us. This Privacy Policy does not address the privacy policies and other practices of any third parties, including any third party operating any website or service that may be accessible via a link on the Service. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Grievance / Data Protection Officer:

If you have any queries or concerns about the processing of your information that is available with us, you may email our Grievance Officer at Atlantic Institute of Aromatherapy, in**@***************te.com or via the form on our Contact page. We will address your concerns in accordance with applicable law.

Effective date: December 01, 2025

 

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Like most online services, our website uses both first-party and third-party cookies for various purposes. First-party cookies are primarily necessary for the website to function properly and do not collect any personally identifiable data.

The third-party cookies used on our website primarily help us understand how the website performs, track how you interact with it, keep our services secure, deliver relevant advertisements, and enhance your overall user experience while improving the speed of your future interactions with our website.

 

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